Rental terms
Reserved capacity is confirmed only after written acceptance and cleared payment. Access details, GPU count, rental window, support scope, storage assumptions, exposed ports, and renewal terms must be defined before provisioning.
- Customers are responsible for their code, models, data, licenses, backups, and account credentials.
- TorontoGPU may schedule maintenance for reliability, safety, security, or hardware protection.
- Service credits, if any, must be written into the specific rental agreement.
- TorontoGPU does not promise uninterrupted service unless a separate service level agreement is signed.
Payments and deposits
Standard rentals are prepaid by invoice. Monthly reservations may require first month plus a security deposit. Longer reserved windows may be prepaid monthly or fully prepaid, depending on customer history and workload risk.
- Security deposits are liabilities, not earned revenue, until contract terms allow applying them.
- Deposits may be used for unpaid invoices, abuse handling, overages, damages, chargebacks, or early termination under the agreement.
- USDC can be accepted for approved reserved customers through a business invoice process.
- TorontoGPU does not provide currency exchange, remittance, custody, or money transmission services for customers.
- Payments from mixers, sanctioned parties, stolen funds, or unverifiable third-party wallets may be rejected.
Acceptable use
The service is for lawful AI, research, rendering, inference, fine-tuning, and related compute workloads. Abuse workloads are prohibited.
- No malware, botnets, exploit development against third parties, credential theft, phishing, spam, or DDoS activity.
- No unauthorized scanning, scraping, account creation, or network abuse.
- No illegal content, unlawful surveillance, or activity that violates sanctions, export controls, or platform rules.
- No regulated, confidential, health, financial, or personal data unless explicitly approved in writing with appropriate safeguards.
- No crypto mining unless explicitly approved in writing. Power-heavy workloads may require separate pricing.
- TorontoGPU may suspend or terminate access for security risk, abuse reports, legal risk, non-payment, or policy breach.
Privacy and monitoring
TorontoGPU uses host-level monitoring to operate hardware safely and reliably. This can include GPU utilization, temperature, power, VRAM usage, process names, container image names, uptime, port state, network health, and error logs.
- TorontoGPU does not inspect customer files, prompts, datasets, model outputs, private notebooks, or traffic content as ordinary operations.
- Customers should not store secrets in unsecured notebooks, shell history, or public containers.
- Security investigations may require reviewing limited metadata or taking emergency protective action.
- Customers should encrypt sensitive data and keep independent backups.
Support and access
Support scope depends on the quote. Basic rentals include access provisioning and hardware/network health checks. Managed setup can include Docker, SSH, Jupyter, vLLM, ComfyUI, or inference endpoint preparation.
- Customer application debugging is not included unless managed support is quoted.
- Root or privileged access may be limited to preserve host security and other infrastructure.
- Support is provided from Toronto and may be asynchronous unless otherwise agreed.
Marketing and claims
TorontoGPU should market capacity with factual claims that can be backed by live hardware, invoices, monitoring data, and written customer terms.
- No fake scarcity, fake availability, fake customer logos, fake uptime promises, or unsupported revenue claims.
- Commercial outreach should identify TorontoGPU, include usable contact information, and honor opt-out requests.
- Pricing shown on the website is indicative and subject to hardware availability, workload risk, bandwidth, storage, support scope, and rental duration.
- Partner conversations should not be advertised as public investments, securities, guaranteed yield, or passive income products.
Tax and records
Invoices may be issued in CAD or USD. If crypto-assets are accepted for taxable services, the invoice and records should reflect fair market value at the time of payment and any applicable GST/HST treatment. Customers should consult their own tax advisors.
Reference: CRA guidance on accepting crypto-assets as payment for taxable property or services and calculating GST/HST based on fair market value at the time of the transaction.
Legal review
These are operating policies, not legal advice. Customer agreements, partner agreements, financing documents, privacy language, and tax handling should be reviewed by qualified Canadian counsel and accounting advisors before scaling.